Lost or Stolen Packages

Lost or Stolen Packages

Once an order has been shipped and tracking confirms delivery, KALLI TORONTO is not responsible for lost or stolen packages.

Higher-Value Orders

For higher-value orders, signature confirmation is required to help protect your purchase.

Our Recommendation

We recommend shipping orders to a secure location whenever possible.

Questions?

If you have concerns about your delivery, please contact us at kallitorontojewelry@gmail.com and we'll do our best to assist you.